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[Image source] This article is contributed by James Wilson, content writer. In an age where businesses compete fiercely for customer attention, the difference between success and obscurity often hinges on the quality of customer relationships. More companies are turning to artificial intelligence, such as configurable analytical agents and autonomous robots, to amplify their Customer Relationship
Read More[Image source] This article is contributed by James Wilson, content writer. To start with, Researchers at TalentSmart found that individuals with high emotional intelligence outperformed their low-emotional intelligence counterparts by 70% on average. Additionally, a Center for Creative Leadership survey indicates that 75% of careers get derailed due to emotional competence issues. Recognizing the significance
Read More[Image source] This article is contributed by James Wilson, content writer. Sales and marketing is all about appealing to customer emotions. Customer emotions can directly impact sales. As such, sales and marketing professionals must understand customer needs and wants to effectively market their offerings. However, accurately gauging customer emotions can be challenging. This is where
Read MoreIn today’s fiercely competitive business landscape, global multinational corporations (MNCs) face the formidable challenge of establishing a strong online presence and staying ahead of the curve. Harnessing the power of Artificial Intelligence (AI) has emerged as a game-changer in the marketing industry, offering an array of advantages that can propel MNCs towards unrivaled success. By
Read MorePropelling Sustainable Innovation, Delivering Business Impact Back Again Bigger, Better, Bolder! The 4th Annual HASH Innovation Asia Summit 2023 co-located with Support SMB took place at the prestigious Suntec Convention Convention & Exhibition Centre in Singapore, bringing together industry leaders, experts, and visionaries from around the world. With the overarching theme of ‘Propelling Sustainable Innovation,
Read More[Image source] This article is contributed by James Wilson, content writer. AI-driven technologies have changed how businesses manage their employees. AI applications have paved the way in various industries like healthcare, finance, and retail. It has even affected how developers build security software! Today, AI is also rapidly being implemented in different areas of employee
Read More[Image source] This article is contributed by Katie Pierce, content writer. As the world becomes increasingly digital, it’s no surprise that businesses are turning to chatbots to improve their customer service and overall digital marketing strategies. Chatbots offer a wide range of benefits, from providing immediate customer support to increasing customer engagement. In this guide,
Read MoreIn today’s rapidly evolving digital landscape, businesses face numerous challenges in reaching their target audience. The sheer volume of data, the complexity of consumer behavior, and the need for personalised marketing strategies can make it difficult to connect with the right customers effectively. However, with the advent of Artificial Intelligence (AI), businesses now have powerful
Read More[Image source] This article is contributed by Katie Pierce, content writer. Digital marketing has become an increasingly important component of business strategy in recent years, with companies allocating more and more of their resources to online advertising and branding. As technology continues to advance, the field of digital marketing is also evolving, with new trends
Read More[Image source] This article is contributed by James Wilson, content writer. With the unstoppable rise of Artificial Intelligence (AI), industries are undergoing unprecedented transformations, and digital marketing is at the forefront of this revolution. AI, the genius behind human-like intelligence in machines, is transforming how businesses analyze data, recognize patterns, and make crucial decisions. In
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