Digital Transformation Advisory Services

Tech Implementation

Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. This reimagining of business in the digital age is digital transformation.

It transcends traditional roles like sales, marketing, and customer service. Instead, digital transformation begins and ends with how you think about, and engage with, customers.  As we move from paper to spreadsheets to smart applications for managing our business, we have the chance to reimagine how we do business — how we engage our customers — with digital technology on our side.

Our accredited and experienced consultants are able to address your digital gaps through transformation by assessing your business objectives, challenges and needs.

Digital Solution to Increase Marketing Effectiveness

Digitally Transform Your Marketing Strategy to Maximise ROI

Automated marketing campaign to boost marketing performance

A campaign tool can help you connect with your customers and sell your product or service effectively, by creating, sending, sharing, and tracking your email campaigns. Accompanying campaign analytics can also help you identify every detail of your campaign performance —unique opens, clicks, shares, and more. 

Social media management to boost brand health

A social media management tool can help businesses and agencies grow their presence on social media, with its one-stop platform for managing and scheduling posts on multiple social accounts, including Facebook, Instagram and LinkedIn. Such tools also include useful reports on the performance of your socials, giving you better insights into the type of content your customers best respond to. 

Chatbot to automate customer service

A chatbot tool offers live chat customer support software for both website and visitor tracking, where this offline agent can help to manage pending customer inquiries in real time and engage proactively with your leads, relieving much pressure off this area and creating a better reputation for your company in terms of responsiveness. 

Webpage auditing to increase web experience

Webpage auditor advisory tools help to measure your key website metrics and provide you with statistics on your visitors’ online behaviour, thereby giving you insights into your customers’ engagement with your webpage. This can be incredibly helpful as it allows you to perfect your website process flow, giving your customers a smooth and personalised website experience. 

Digital Solution to Increase Work Productivity

[Increase Work Productivity and Work Remotely Effectively]

Remote working to increase productivity

Remote tools better equip you and your colleagues to take your work remote through the use of collaborative and communication applications, helping your team stay on top of your work and boost productivity. Work collaboratively on documents in shared drives, and take on team meetings, training sessions, business calls or sales presentations easily with video and voice conferencing functions.

Digital Solution to Boost Sales

[Manage Leads Effectively and Drive Sales for Your Business]

Customer Relationship Management Lite to manage leads and engage with customers better

Customer Relationship Management systems helps businesses save time and effort through the use of automation, helping you better manage customer information through a single, all-inclusive platform. Gain greater visibility into your customers’ interactions with your business and take advantage of this information to engage with prospects, and more importantly, close deals. For smaller businesses starting to gain traction in the market and wish to manage this information seamlessly, opt for the CRM lite version. 

Customer Relationship Management Advanced to automate marketing and workflow management effectively

For larger businesses who may require greater CRM capabilities, CRM advanced version opens up more opportunities to automate your business processes, including product customization, workflow management, detailed reports and analytics, inventory management, customer support and many more. 

Digital Solution to Make Intelligent Business Decisions

[Make Decisions Intelligently through Business Intelligence Analytics]

Business intelligence to help you make intelligent business decisions

A business intelligence tool provides your business with comparative studies through desk research to help you make sound and intelligent business decisions. No longer limited to the expertise of advanced analytics specialists, you can now conduct data discovery independently through such tools, and gain further insights you need to achieve growth, resolve urgent issues, forecast future outcomes and so much more.

Hashtaqs focuses on strategic brand development.

We go beyond visual elements, delving into the essence of your brand and creating strategies that align with your business goals and resonate with your target audience. Our approach involves holistic brand integration. We ensure consistency across all touchpoints, from your website and social media to marketing collateral, fostering a cohesive and impactful brand presence.

How can Hashtaqs help?

Whether you’re launching a new product or evolving with market trends, our branding services are flexible and tailored to meet your evolving needs.

For any queries regarding our content marketing services, advisory and consultation appointments kindly contact us at
+65 8868 1418 or email at [email protected]

Get In Touch with Us Today!