Performance Management

Introduction

?Performance planning and assessment is an on-going process of communication between leaders and their employees. The process involves forward-thinking and a proactive planning component at the beginning of the performance year; on-going feedback and coaching during the year; as well as an annual end of year meeting.

What’s the secret to achieving greater organizational success? What builds a strong performance management and performance metrics, the processes to measure and reward the abilities of your employees to exceed expectation?

Improving morale, creating loyalty and increasing overall productivity in your employees through performance management are the keys to your company outperforming the competition. An effective performance management system is at its best when it establishes a true pay-for-performance culture which, in turn, develops employee engagement. Do you know the process for linking a company’s compensation plan to individual or team performance then?

Program Objectives

At the completion of the workshop, participants will be exposed to:
Review the performance management cycle
Establish objectives that are clear, specific and measurable using SMART
Recognize the impact of providing feedback to enhance performance and sustain engagement
Ensure performance measures align to and support the achievement of results
Deliver effective performance reviews

Course Content

Strengthening Performance Management Culture
3 Performance Stages of Plan, Support and Review
Benefits to the Employee, Leaders and Organisation
Action Planning through Situation, Behaviour and Impact (SBI) Model

Methodology

This workshop comprises hands-on exercises, group discussions, presentation, sharing, critique and review. It is designed to help participants especially the managers to understand the importance of setting expectation for their team members. Participants are taught the importance of managing both positive and negative feedback in a more constructive ways to achieve better employees’ engagement.